Refund policy

Digital products are delivered instantly as downloads. Under the Australian Consumer Law you are entitled to a refund or replacement if a product has a major problem — for example, it is faulty, not as described, or the download does not work and we cannot fix it.

We do not usually offer refunds for change of mind once a file has been downloaded, but contact us and we will always try to help.

To request a refund, use the contact page with your order email. Approved refunds are returned to the original payment method.